Shipping policy

Shipping Policy

Thank you for shopping with Kimadri!

Processing Time

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping

We currently ship only within the United States.

Estimated delivery time is 5–10 business days after your order has been shipped. Delivery times may vary depending on your location and carrier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at:

prestigemediamarketing0724@gmail.com

We will work with the shipping carrier to help resolve the issue.

Questions

If you have any questions about shipping, please contact us at:

Email: prestigemediamarketing0724@gmail.com