Shipping policy
Shipping Policy
Thank you for shopping with Kimadri!
Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping
We currently ship only within the United States.
Estimated delivery time is 5–10 business days after your order has been shipped. Delivery times may vary depending on your location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at:
prestigemediamarketing0724@gmail.com
We will work with the shipping carrier to help resolve the issue.
Questions
If you have any questions about shipping, please contact us at: